Superintendent Evaluation Tool Questions

General FAQs:

Who do I contact if I want more information?
To learn more about our superintendent evaluation tool SuperEval, please contact our support team at, toll-free at 1-844-312-EVAL (1-844-312-3825), or complete the form on our request information page.
Where did the evaluation rubric originate?
The New York State Council of School Superintendents developed the evaluation rubric, and SuperEval was created with their permission and support.
Who has access to the system?
The superintendent of schools, the district clerk, and each member of the school board have individual accounts with their own unique login credentials.
What are the system requirements?
SuperEval will work on any computer or device that supports a modern/updated web browser such as Chrome, Firefox, Safari, Opera, Edge, or IE 9 or better. It is mobile and tablet friendly for both Apple and Android devices.
Is SuperEval and the information secure?
YES! SuperEval utilizes an HTTPS connection which is a protocol for secure communications over the Internet. Each page in SuperEval provides encrypted communications between the server and the client.
Do you have support for users?
Our award-winning help desk is staffed by experienced educators with Master’s degrees, often in education. The help desk is ready to take phone calls through our toll-free number, email support, or instant chat. Also, the system has internal supports including onscreen page guides as well as a downloadable PDF user manual.
Can we modify the evaluation instrument?
Outside of New York State, consideration will be given to other statewide superintendent evaluation rubrics for inclusion into the system. For New York State districts, please see below.

FAQs for New York State Schools:

Can we modify the evaluation instrument in New York State?
Unfortunately, no. The New York State Council of School Superintendents’ Model Superintendent Evaluation is the evaluation instrument and rubric used within SuperEval. Customization for each district occurs in the domain for the district and superintendent annual goals, which will vary across New York State.
Is SuperEval BOCES aidable?
Yes! SuperEval is BOCES aidable under the NYSED CoSer #6261 and available via a cross-contract with Erie 2-Chautauqua-Cattaraugus BOCES CoSer #555.